Privacy Policy

R332 Inc. (Rabbithole Studio) · Last updated: 2026

1. Personal Information Collected

The Company collects the following personal information for the provision of services:

• Device information (device model, OS version, unique device identifiers)
• Game usage data (play history, in-game purchases, scores)
• Network information (IP address, connection type)
• Account information (when using social login: nickname, profile image)
• Customer support inquiries and correspondence

2. Purpose of Collection and Use

The Company uses collected personal information for the following purposes:

• Provision and improvement of game services
• User identification and account management
• Processing of in-game purchases and payment verification
• Customer support and dispute resolution
• Detection and prevention of fraudulent activity
• Statistical analysis for service improvement
• Delivery of notices and service updates

3. Retention and Destruction

The Company retains personal information only for the period necessary to fulfill the purposes described above. Once the purpose has been achieved, the information is destroyed without delay.

• Account information: Until account deletion or service termination
• Payment records: 5 years (as required by law)
• Customer support records: 3 years
• Log records: 3 months

4. Third-Party Disclosure

The Company does not provide users' personal information to third parties without consent, except in the following cases:

• When the user has given prior consent
• When required by law or requested by investigative authorities
• When necessary for the provision of the service (e.g., payment processors, analytics providers)

5. Third-Party SDKs & Advertising

Our games may use third-party advertising and analytics SDKs. These services may collect data as described in their own privacy policies:

• Google AdMob — Privacy Policy
• Meta Audience Network — Privacy Policy
• Firebase Analytics — Privacy Policy

6. User Rights

Users may exercise the following rights at any time:

• Right to access their personal information
• Right to correct inaccurate information
• Right to request deletion of their information
• Right to withdraw consent

To exercise these rights, please contact us at help@r332.co.kr.

7. Contact

For questions or concerns regarding this Privacy Policy, please contact:

• Company: R332 Inc. (Rabbithole Studio)
• Address: 54 Bongeunsa-ro 30-gil, Gangnam-gu, Seoul, Korea
• Email: help@r332.co.kr